Privacy Policy
How AdamEve handles information when companies, engineers, and site visitors use our website, contact forms, support services, and project coordination channels.
1. Information We Collect
We may collect information you provide directly, such as your name, company name, work email, phone number, job title, country, project details, service requirements, support requests, uploaded documents, and messages sent through forms, email, chat, phone, WhatsApp, or other business channels.
When engineers, companies, or users create accounts or request services, we may collect profile details, availability, skills, work history, verification information, payment or billing references, and other information needed to evaluate, coordinate, or deliver services.
2. Information Collected Automatically
Our website and related systems may collect device and usage information, including IP address, browser type, pages visited, referring pages, approximate location, cookie identifiers, and log data. This helps us keep the site reliable, understand how visitors use it, and protect against misuse.
3. How We Use Information
- Respond to inquiries, quote requests, and support needs.
- Coordinate IT projects, onsite engineers, vendors, clients, and remote teams.
- Operate user accounts, engineer profiles, dashboards, forms, and service workflows.
- Verify users, improve service quality, prevent fraud, and maintain security.
- Send service messages, updates, scheduling information, and administrative notices.
- Improve website content, usability, and business operations.
- Comply with legal, tax, accounting, contractual, and regulatory obligations.
4. Sharing Information
We may share information with AdamEve team members, service providers, engineers, vendors, customers, payment or billing providers, hosting providers, professional advisors, or authorities when reasonably necessary for the purposes described in this policy.
For project delivery, we may share relevant contact, site, schedule, technical, or access details with the people and organizations involved in the work. We aim to share only what is needed for the specific task.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to keep the site working, remember preferences, improve security, measure performance, and understand site usage. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.
6. Data Retention
We keep information for as long as needed to provide services, manage records, resolve disputes, meet legal obligations, support business operations, and maintain security. Retention periods may vary depending on the type of information and the reason it was collected.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, email, network, or storage system is completely secure, so we cannot guarantee absolute security.
8. International Services
AdamEve supports companies and engineers across Japan and international locations. Information may be processed or accessed in countries where AdamEve, our clients, engineers, vendors, or service providers operate.
9. Your Choices
You may contact us to request access, correction, deletion, or restriction of personal information, subject to identity verification and applicable legal or operational requirements.
10. Contact
For privacy questions or requests, please contact AdamEve through the contact page or the business channel you normally use with us.